Username Reminder

If you have forgotten your username, you can get a reminder by following the steps below:

  • Enter your user name and click the "Remind Me" button
  • Enter the answer to your security question and click the "Submit" button

You should then receive an email reminder with details of your username

If after trying this you are still having problems logging in, please contact us

  • Spectrum House, Grange Road,
    Christchurch, Dorset, BH23 4GE
  • 0300 777 7837
  • contact@sovereign.org.uk
Great homes • Strong communites • Residents at the Heart